Professional Career Journey of Syed Osama

I completed my Bachelor of Science in Electronic Engineering at Sir Syed University of Engineering & Technology (SSUET) from 2007 to 2011. During my time there, I was actively involved in the Signal Processing Research Society and participated as a member of the Subjective Presentation Seminar. A highlight of my academic experience was my final year project, a Voice-Based Recognition Calculator, developed in 2010. At a time when AI was just beginning to gain traction, this project showcased our innovative spirit, coinciding with the official launch of Siri. It stands as a significant achievement in my early career and solidified my passion for technology.

With over 14 years of experience in web, UI, and mobile development, I have honed my skills in various technical roles across multiple organizations. Additionally, I possess 6 years of experience as a Social Media Marketer, allowing me to understand the intersection of technology and digital marketing. My early career involved diverse roles in software development, where I developed proficiency in several programming languages and frameworks. This foundational experience enabled me to build innovative solutions and contribute to various projects. Driven by a desire to innovate, I founded Zelle Solutions, a digital agency specializing in website development, mobile applications, SEO, SEM, and social media management. From the outset, I aimed to build a company that delivers impactful digital solutions while fostering strong client relationships. With clients across the USA and Pakistan, Zelle Solutions has delivered projects across sectors, including furniture, real estate, and tourism, aligning with our commitment to excellence.

I currently serve as the Chief Executive Officer of Zelle Solutions, leading a company of highly trained professionals dedicated to helping clients achieve their business goals. We focus on maximizing our clients' online exposure through effective digital strategies, SEO rankings, and professional branding. In December 2023, I founded Learner Hub, a software training institute aimed at helping individuals become professionals in the tech industry. My vision for Learner Hub is to provide comprehensive training programs that empower aspiring engineers and marketers with the skills they need to succeed. As a Co-Owner of Sky Holidays, which I joined in August 2020, I contribute to the strategic direction and operational management of this travel agency in Karachi, enhancing our travel and tour services.

Previously, I held the position of General Manager at Maximum Travels & Tour (Pvt.) Ltd. from April 2015 to April 2020, where I managed operations, client relationships, and project execution. I collaborated with clients to identify their needs and implemented IT solutions that improved business processes. My role involved effective communication with management and clients to ensure that technology solutions aligned with their objectives.

Before this, I worked as an IT Manager at Maximum Travels & Tour, where I focused on project planning, resource allocation, and managing vendor relationships to ensure seamless transitions during system upgrades. My earlier experience includes working as an IT Support Engineer at HBL (Habib Bank Limited), a renowned bank in Pakistan, where I monitored application performance and provided technical support to maintain critical banking systems. Additionally, I served as a Technical Support Engineer at TRG Customer Solutions, where I was responsible for device configuration and network operations, ensuring high-quality service delivery for clients.